About Us
Proudly spanning across three generations, Lodge Bank Garage is an independent family owned business - with many years of experience specialising in service and repairs to Volkswagen Group vehicles (Volkswagen, Audi, Seat, Skoda).
At Lodge Bank Garage, we believe you shouldn't have to pay dealer prices, or settle for inferior quality to cut costs.
We are your professional alternative.
Excellent local reputation
With many years of trading, we have developed a great reputation for a professional, reliable and honest service. We believe it's our duty to provide you with a service that is of exceptional quality, fairly priced and from professionals you can trust.
Our aim is to not only offer the quality and service you would expect from the main dealer, but to improve upon and surpass it, at a much cheaper cost.
Professional standards, no less
Our team of highly skilled technicians have a wide range of experience and specialist training, priding themselves on an exceptional level of service.
With substantial investment into our staff, training and equipment, we’re proud to be able to offer a wide range of services that you typically wouldn’t expect from an independent garage.
We Practice Honesty
We truly value all of our customers and believe in honesty as the best policy. We’ll always give you our honest opinion and advice you the best we can – our duty is to help you make an informed decision for your vehicle with your best interests and safety in mind, not to pressure or force you into anything.
Friendly
The Lodge Bank team are all very friendly and will happily assist you with any problems you may have. You are always welcome to drop by and we will be happy to help you take the right steps that best suit you and your vehicle, no matter how big or small the issue.
We’re more than happy to work with you to find a solution that fits your needs, and if we’re not best suited to you, we’re always here to discuss, offer advice and point you in the right direction, no matter if you spend money with us or not!
Our Prices
In comparison to other local garages and ‘fast-fit’ chains, we will tend to be more expensive for some services. This is simply due to various factors of maintaining a high standard and the equipment we require to be able to offer a level of service comparable to the main dealer.
Our priority is to be competitive at this level, aiming to be much cheaper than the main dealer and generally great value for money in regards to the high quality of service we aim to provide.
We’ll always do our best to keep the cost as low as possible but there are hurdles we face which include:
Our policy for strictly only using high quality parts
Like most high quality things, these unfortunately have a premium price point. We have a great relationship with our suppliers and are able to get these parts for much better value, passing the savings on to you, but this is limited due to their manufacturing costs.
The economy
Unavoidable inflation and price hikes increase our running costs, unfortunately we are forced to adapt with this to allow us to continue business.
What is the difference between genuine and OEM parts?
An original equipment manufactured part is an identical part built by the company that initially made the parts for the manufacturer. They are basically the same part as genuine but come straight from the company that produce the part, boxed in their own branding and at a much cheaper cost.
The main benefits of premium parts:
- Made with better quality materials that perform better and last longer, typically having a longer warranty.
- Ensures your vehicle maintains the same performance and safety the manufacturer intended. Some cheaper parts tend to be inferior and can require modifications to the vehicle or even force to get them to fit correctly which can impact performance.
Our ability to keep up with the advancement of technology and offer new services
Examples include: keeping up with the demands of specialising on Volkswagen group vehicles, i.e. dealer-level diagnostic capabilities, ADAS calibration etc. Also being able to offer helpful perks such as free courtesy cars, free collection and delivery etc.
To have the ability to do this, we have to invest in new equipment and training. This in turn increases our overheads and our labour rate has to reflect this for us to continue to operate. On the flip side, the benefit is that we are able to offer a lot of services that you’d only expect to find at a main dealer but at a much lower cost.
Please don’t hesitate to ask us to explain in detail the services we offer, we are more than happy to do so as keeping you well informed about your vehicle is a priority of ours. A lot of services vary from garage to garage in both scope and materials used, this makes it difficult to know exactly what you are paying for.
